UTAH-BASED IT CONSULTING

Enterprise IT
Solutions
That Deliver

20+ years of enterprise-grade IT consulting, cloud infrastructure, and CCM modernization for insurance and finance leaders across the world.

⚡
Direct Access
No ticket queues. You work with a senior consultant from day one.
🏆
Enterprise-Tested
20+ years in Fortune 500 environments, applied to your business.
🎯
No Fluff
We diagnose fast, communicate clearly, and deliver measurable results.
🤝
We Speak Human
No jargon, no acronyms, no confusion. Just clear, honest communication from start to finish.

Not sure where to start? Let's talk for 30 minutes — no pitch, just clarity.

Our Services

Enterprise IT solutions tailored to your business challenges

⚙️

IT Consulting

Strategic technology consulting backed by 20+ years of enterprise experience. From triage standardization to SLA optimization and team coaching, we help your IT organization perform at its highest level.

⚙ GET STARTED — STRATEGIC ADVISORY
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CCM Modernization

Customer Communications Management modernization for insurance and finance leaders. We specialize in xPression platform migrations, document workflow optimization, and compliance-ready communications infrastructure.

📄 GET STARTED — INSURANCE & FINANCE
☁️

Cloud & Infrastructure

AWS, Azure, and VMware environments designed for enterprise reliability. Hybrid cloud deployments, infrastructure cutovers, and 24/7 availability strategies — all backed by a proven 99.99% uptime track record.

☁ GET STARTED — CLOUD ARCHITECTURE
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AI Strategy

Not sure where AI fits in your business? We help business owners and CTOs cut through the noise — identifying where AI can save time, reduce cost, and drive real results. From strategy to implementation, we make AI practical and accessible.

🧠 GET STARTED — AI STRATEGY
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Automation & Scripting

Ansible, Bash, PowerShell, and Python automation that cuts troubleshooting time by 70%. We build lab replication environments, diagnostic scripts, and GitHub Actions pipelines that make your teams faster.

🤖 GET STARTED — DEVOPS & AUTOMATION
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Technical Writing & Process Optimization

We help teams improve onboarding, documentation, and day-to-day operational clarity. From auditing customer workflows and support procedures to refining knowledge base content, we create clear, usable process documentation that reduces confusion, improves consistency, and increases user productivity.

📝 GET STARTED — DOCUMENTATION & ENABLEMENT

About Us

Two decades of enterprise IT leadership — now working for you

Juan Carlos Torres
Juan Carlos Torres
FOUNDER & PRINCIPAL CONSULTANT
Torres Technology Group LLC

20+ Years of Enterprise IT Leadership

Torres Technology Group LLC is a Utah-based IT consulting firm founded by Juan Carlos Torres — a bilingual (English/Spanish) technical operations leader with over 20 years managing escalation teams and 24/7 service environments for Fortune 500 companies.

From building Tier 2 and Tier 3/4 teams from the ground up at OpenText and Dell/EMC, to maintaining 99.9% service availability as a NOC Supervisor at inContact (now NICE CXone), Juan brings proven, enterprise-tested expertise to every client engagement.

We specialize in helping insurance and finance organizations modernize their Customer Communications Management platforms, while delivering measurable results in SLA performance, escalation efficiency, and operational uptime.

98%
SLA compliance across global Tier 3/4 teams
70%
Reduction in troubleshooting time via automation
90%
Team retention in competitive hiring markets
99.99%
Uptime during large-scale infrastructure cutovers
AWSAzureVMware SplunkServiceNowJIRA AnsiblePythonPowerShell JBossWebSpherexPression ITILHIPAANISTZero Trust

Contact Us

Let's discuss your technology challenges

Let's Connect

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LOCATION


Herriman, UT 84096

📞

PHONE

(385) 275-5892

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EMAIL

[email protected]

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WEBSITE

torrestechnologygroup.com

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BUSINESS INFO

Torres Technology Group LLC
 |  Utah LLC

Send a Message

TORRES TECHNOLOGY GROUP

Technical Writing & Process Optimization Intake

Help us understand where your documentation stands today and what you need. Takes about 5 minutes — we'll review and follow up within one business day.

About you
Your current documentation situation
What brings you here
No technical detail needed — just tell us what's frustrating your team or what you're trying to fix.
Scope and format
Timeline and contact
TORRES TECHNOLOGY GROUP

AI Strategy Intake

Help us understand where your business is today and what you're trying to accomplish with AI. Takes about 5 minutes — we'll review and follow up within one business day.

About you
Where you are with AI today
What you want AI to do for your business
No technical detail needed — just tell us what's slowing you down or what you'd love AI to handle.
Readiness and concerns
Timeline and contact
TORRES TECHNOLOGY GROUP

Automation & Scripting Intake

Help us understand what your team is dealing with today. Takes about 5 minutes — we'll review and follow up within one business day.

About you
Your current environment
What brings you here
No technical detail needed — just tell us what's slowing your team down or what you want to accomplish.
What you want to see
Timeline and contact
TORRES TECHNOLOGY GROUP

Cloud & Infrastructure Intake

Help us understand where you are today and where you want to go. Takes about 5 minutes — we'll review and follow up within one business day.

About your organization
Your current infrastructure
What brings you here
No technical detail needed — just tell us what's frustrating you or what you want to accomplish.
Cloud and DR specifics
Timeline and contact
TORRES TECHNOLOGY GROUP

CCM Modernization Intake

Help us understand your environment and what you're trying to accomplish. Takes about 5 minutes — we'll review and follow up within one business day.

About your organization
Your current CCM environment
What brings you here
No technical detail needed — just tell us what's not working or what you're trying to accomplish.
Your documents
Timeline and contact
TORRES TECHNOLOGY GROUP

IT Consulting Intake

Help us understand your environment and goals. Takes about 5 minutes — we'll review and reach out within one business day.

About your business
What's going on
No technical detail needed — just tell us what's frustrating you or what you're trying to accomplish.
Your environment
Email, cloud infrastructure, ticketing, security tools, etc.
Scope and timeline
How to reach you
TTG ASSISTANT
Torres Technology Group